Written Prescriptions

How is medication supplied to your pet?

During your pet’s consultation, we will carry out a full examination and discuss the best treatment plan. In some cases, this may include prescription medication.

You have two options for obtaining your pet’s medication:

  • Purchase directly from us

  • Request a written prescription to buy medication elsewhere

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What is a Written Prescription?

A written prescription is a legally binding document that is generated by a vet which authorizes you to purchase your pet’s medication from a pharmacy instead of directly from the veterinary practice.
It contains information about your pet, their medication, and the dosage.

In the past, written prescriptions used to be physical pieces of paper, however they are now digital documents that are not routinely printed.

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  • If your pet is unwell or needs treatment quickly, getting medication directly from us is the fastest and most convenient option.

    • We will always explain the cost of any medication before you proceed

    • Where possible, we will offer different treatment options to find the best one that suits you and your pet

    • We aim to work with you to find a solution that suits your budget

  • If you would like a written prescription for your pet, instead of the medicine being directly dispensed by us, then simply let us know.
    If you are in a consultation with one of our vets, this can be directly requested.
    If your pet needs repeat medications and you would prefer a written prescription, then simply call, email or WhatsApp us telling us that you request a written prescription.
    Your written prescription will be created within 48 hours.

  • Costs:

    • £20 for the first medication

    • £12 for each additional medication on the same prescription

    Example:
    If your pet needs three medications, the total cost would be £44 (£20 + £12 + £12)

  • Prescriptions are usually provided for up to 3 months’ supply, depending on the medication and condition.

    Certain medications, which are called Controlled Drugs, are more strictly regulated, and the maximum amount is restricted to 28 days.

  • If you choose to purchase medication elsewhere, please ensure you use a registered and regulated retailer.

    You can find approved online retailers here:
    https://vmd.defra.gov.uk/register/online-retailers

  • How the prescription process works

    1. We prepare your written prescription (within 48 hours)

    2. We tell you exactly what is included (medication name and quantity)

    3. You place your order with your chosen online retailer

    4. You email us with:

      • The retailer’s name

      • Your order number

    5. We send the prescription directly to the retailer

    Once received:

    • The retailer will review and approve the prescription (this may take a few working days)

    • After approval, your medication will be posted to you

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